Dear 李,
Thank you for choosing eLong. We appreciate your business and we are looking forward to serving you!
We have confirmed your hotel reservation, and now provide the details below for your review. Please check carefully. If you have any questions, please get in touch with our Customer Service (contact details below).
-------------------------------------------------------------------------------------------------------------------------
Order No.: 89926774
Hotel Name: 广州粤来悦商务酒店
酒店名称:广州粤来悦商务酒店
Address: 酒店地址:黄埔区云埔工业区埔南路18号(近开创大道)Tel: 020-82253688
Check-in and Check-out: Mar/30/2014 - Apr/04/2014
Arrival Time: 23:59-入住次日02:00
Room Type: (2 Breakfasts)
Number of Rooms: 1
Guest Name: MS.phanwara lntaranurak/Ms.sirikorn Sukjitsumran(To guarantee your low room rate, be sure to use the same name when checking into the hotel)
Total Price: RMB940.00 /rate includes room taxes and service fees (To be paid at hotel)
-------------------------------------------------------------------------------------------------------------------------
Change and Cancellation Policy:
Please review the information above and call our 24/7 Customer Service Center at 86-10-84577827 ext .2 (from outside China) or 4006-171717 ext .2 (from mainland China) for any changes.
We understand that plan sometimes change. Please inform us in advance if you need cancel, so that another customer can use the room.
If you need to cancel, here are 3 easy options:
- Sign in to "My Account" on eLong.net, click on "Hotel Orders" and cancel your booking.
- If you received confirmation by SMS, reply with the text "QX74" to cancel your booking.
- Call our 24/7 Customer Service Center at 4006-171717 ext. 2 (from mainland China) or +86-10-8457-7827 ext. 2(from outside China).
If you need to cancel, please contact our customer service center at 4009-333-333.
eLong's promise: If, after receiving this confirmation, you arrive on time but your reservation is not honored, please call us immediately and we will negotiate with the hotel for you right away. If the hotel does not provide a room at the quoted rate, we will pay you the first night room rate as compensation.
Please check in on-time or inform us in advance of your late arrival or cancellation.Late check-in or "no-show" for existing reservations may result in a deduction of loyalty points.
-------------------------------------------------------------------------------------------------------------------------
Please feel free to email Customer Service with any questions to: cs_en@corp.elong.com or visit our website: www.eLong.net
You may also call for English-language customer support at: 86-10-84577827 or 4006-171717 (in mainland China).
We are available 24 hours a day, 7 days a week. Happy travels!
Sincerely,
Your friends at eLong
Mar.25, 2014