5. Related Documents
5.1 "recording control program"
5.2 "nonconforming, corrective and preventive measures to control procedures"
5.3 "service quality monitoring and measurement control program."
6. Records
6.1 Management Review Program
6.2 Management Review meetings
6.3 Management Review Report
6.4 implementation of corrections and validation report
6.5 management review meeting attendance sheet
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