4.2.5评审记录 水泥工程市场部应对各阶段的评审内容做好《评审记录》

4.2.5评审记录
水泥工程市场部应对各阶段的评审内容做好《评审记录》。需要时，按本程序要求做好合同交底工作。通过评审，明确顾客对产品的要求，确保顾客满意。
4.3顾客沟通
4.3.1沟通的阶段与时机
a.沟通分三个阶段
①工程项目招标阶段；
②工程项目实施阶段；
③工程项目服务阶段。
b.沟通的时机
①投标阶段在提交标书前与顾客沟通，明确顾客对产品各方面的要求；
②施工阶段主要是通过工作例会、问询，与业主、监理沟通，了解还有哪些要求应予以满足；
③缺陷责任阶段，当顾客投诉时、雨季以及一年一次的顾客调查等。












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ผลลัพธ์ (อังกฤษ) 1:

4.2.5 review records Cement Engineering stages in the Marketing Department should review the content of the record. When necessary, according to the requirements of this procedure to deliver the contract work. The validation, specific customer requirements for products, ensuring customer satisfaction.4.3 customer communication4.3.1 communication of phase and time A. communication is divided into three phases ① engineering project bidding stage; II project implementation phase; ③ Service stage of project. B. timing of the communication ① communication with customers before the bidding period for submission of tenders, specific customer requirements for all aspects of product; Phase II construction mainly through meetings, inquiries, communication with the owner, supervisor, understand what requirements should be met; ③ the defects liability period, when customer complaints, the rainy season and an annual customer survey.

ผลลัพธ์ (อังกฤษ) 2:

4.2.5 Review Record
Cement Market coping well "assessment record" review the contents of each phase. When necessary, in accordance with the procedural requirements to do tests, work contract. Accredited, a clear customer product requirements to ensure customer satisfaction.
4.3 Customer communication
4.3.1 Communication phases and timing of
a. Communication in three stages
① project tender stage;
② The project implementation phase;
③ Project Phase Service.
. opportunity to communicate
① tender stage prior to submission of tenders communication with customers, a clear customer for all aspects of product requirements;
② The construction phase mainly through regular work, inquiries, communicate with the owners, supervision, as well as find out what requirements should be meet;
③ defects liability stage, when customer complaints, once a year during the rainy season and customer surveys. 