4.2.2外部信息交流的主要内容：a.与产品有关的信息（如服务质量、进

4.2.2外部信息交流的主要内容：
a.与产品有关的信息（如服务质量、进度等）；
b.顾客的意见、投诉；
c.相关方合理的意见、投诉；
d.要求传递给相关方的公司管理方针、目标。
4.3 信息交流的方法
通过会议、文件、报表、电话、传真、网络、口头等方法进行。
会议主要就以下情况进行沟通：质量、环境、职业健康安全管理好的方面和存在的问题，对存在问题的解决措施或方案，以往存在问题的处理情况等。
会议前应将会议的时间、地点、议程、参加会议人员、主持人等内容通知各相关单位或人员。
采取电话、口头方式传递信息时，对具体内容、经办人、时间等应予以确认。
采取传真、报表等方法传递信息的，应保留原件或复印件。

ผลลัพธ์ (อังกฤษ) 1:

4.2.2 external exchange of information content:A ... of product-related information (such as service quality, schedule, etc);B. customer feedback and complaints;C. interested parties reasonable opinions, complaints;D. request passed to the stakeholders of the company management policy and objectives.4.3 information communication methodThrough meetings, documents, reports, phone, fax, Web, oral method.Communicate the following main advantages: quality, environment, occupational health and safety management aspects and problems, solutions to problems or programmes have problems to address, and so on.Meetings prior to the time and place of the meeting, agenda, participants, presenters and other inform relevant units or personnel.When taking telephone, oral transmission of information for specific content, handling and time should be confirmed.Fax communication of information, reports, and other means, should keep the original or a copy of it.

ผลลัพธ์ (อังกฤษ) 2:

4.2.2 The main content of external exchange of information:
. A product-related information (such as service quality, schedule, etc.);
. B customer feedback, complaints;
. C reasonable opinions related party complaints;
. D Requirements Related to pass side management policies, objectives.
4.3 Information exchange methods
through meetings, documents, reports, telephone, fax, Internet, oral and other methods.
The meeting mainly communicate on the following conditions: quality, environment, occupational health and safety management aspects and good problems to solve problems measures or programs, deal with problems in the past and so on.
Time before the meeting shall, venue, agenda, conference participants, presenters and other content to inform relevant units or personnel.
Taking telephone, verbally transmit information on the specific content managers, time should be recognized.
Faxes are taken, reports and other information transfer, should keep the original or a copy.

ผลลัพธ์ (อังกฤษ) 3:

The main content of 4.2.2 external information exchange:A. and product related information (such as the quality of service, progress, etc.);B. customer complaints and complaints;C. related party"s reasonable comments and complaints;D. requirements for the delivery of the company"s management policies and objectives.4.3 information exchange methodThrough meetings, documents, reports, telephone, fax, network, oral and other methods.Meeting mainly on the following conditions to communicate: quality, environment, occupational health and safety management and the existing problems, the solution to the existing problems or solutions, the existing problems in the past, such as the handling of the situation.Before the meeting, the meeting time, place, agenda, to participate in the meeting staff, host and other content to inform the relevant units or personnel.The specific content, the handling person and the time should be confirmed when the information is delivered by telephone and orally.To pass the information by fax or report, the original or photocopy should be kept.