4.2.2 The main content of external exchange of information:
. A product-related information (such as service quality, schedule, etc.);
. B customer feedback, complaints;
. C reasonable opinions related party complaints;
. D Requirements Related to pass side management policies, objectives.
4.3 Information exchange methods
through meetings, documents, reports, telephone, fax, Internet, oral and other methods.
The meeting mainly communicate on the following conditions: quality, environment, occupational health and safety management aspects and good problems to solve problems measures or programs, deal with problems in the past and so on.
Time before the meeting shall, venue, agenda, conference participants, presenters and other content to inform relevant units or personnel.
Taking telephone, verbally transmit information on the specific content managers, time should be recognized.
Faxes are taken, reports and other information transfer, should keep the original or a copy.
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