1. 目的为了建立沟通与信息交流的渠道，规范公司质量、环境、职业健康安

1. 目的
为了建立沟通与信息交流的渠道，规范公司质量、环境、职业健康安全管理体系的信息处理方法，以提高沟通与信息交流的有效性，确保公司管理体系有效运行，特制定本程序。
2. 适用范围
适用于公司管理体系内部和外部信息的控制。
3. 职责
3.1 安全质量部、经理部、水泥工程项目管理办公室
3.1.1负责制定、修改本程序。
3.1.2负责收集公司目标指标信息。
3.1.3负责管理体系信息的收集、汇总、处理。
3.1.4负责服务质量的考核、评价、处理等有关信息。
3.1.5负责顾客满意度信息的调查、分析、计算、汇总等。
3.2安全质量部
3.2.1 负责内审、外审、管理评审的信息沟通与传递。
3.2.2负责重大不合格及顾客与其他相关方的投诉的收集、汇报、处理和传递。
3.3其他职能部门

ผลลัพธ์ (อังกฤษ) 1:

1. purposeIn order to establish channels of communication and information exchange, corporate quality, environment, occupational health and safety management system, information processing method, to improve the effectiveness of communication and exchange of information, ensure the effective operation of the management system of the company formulated procedures.2. applicable scopeSuitable for control of internal and external information management system of the company.3. responsibilities3.1 safety and quality Department, Manager, cement project management office3.1.1 is responsible for establishing, modifying the program. Target 3.1.2 is responsible for collecting company information.3.1.3 managing information system to collect, compile, process.3.1.4 are responsible for quality of service assessment, evaluation, treatment and other relevant information.3.1.5 information is responsible for customer satisfaction surveys, analysis, calculation, summary, etc.3.2 safety and quality Department3.2.1 responsible for internal audit, external audit, management review of the communication and transmission of information.3.2.2 major nonconformity and customers and other interested parties, the collection of complaints, reporting, processing, and delivery.3.3 other functions

ผลลัพธ์ (อังกฤษ) 2:

1. Objective
To establish channels of communication and exchange of information, to regulate the quality, environment, information processing method occupational health and safety management system to improve the effectiveness of communication and information exchange to ensure the effective operation of the company management system, formulated the program.
2. Scope
adapted to control the corporate governance system of internal and external information.
3. Responsibilities
3.1 safety and quality unit, manager unit, Cement Works Project Management Office
3.1.1 is responsible for developing, modifying the Program.
3.1.2 is responsible for collecting information about the company's goals indicators.
3.1.3 collect responsible for managing the system information summary process.
3.1.4 For information responsible for the assessment of the quality of service, evaluation and treatment.
3.1.5 is responsible for customer satisfaction surveys, analyze, calculate, summary and so on.
3.2 Safety and Quality section
3.2.1 is responsible for internal audit, external audit, communication and information transfer management review.
3.2.2 is responsible for a major failure and customer complaints and gather other interested parties, reporting, processing and transmission.
3.3 Other functions