4.1.1内部信息交流包括：a.体系文件适宜性及修改需求信息；b.体系

4.1.1内部信息交流包括：
a.体系文件适宜性及修改需求信息；
b.体系运行中内、外审信息；
c.服务质量信息，如不合格服务、返工返修、纠正预防措施等信息；
d.环境管理信息，如噪音、固废、扬尘、污水排放等信息；
e.职业健康安全管理信息，如扎、碰、拉、扭、挤、压、砸、高空坠落、物体打击、触电、职工患病、工伤事故等信息；
f.其他信息。
4.1.2外部信息交流包括：
a.与顾客之间的相互沟通；
b.与相关方之间的相互沟通；
c.其他信息。
4.2 信息交流的内容
4.2.1内部信息交流的主要内容：

ผลลัพธ์ (อังกฤษ) 1:

4.1.1 internal Exchange of information including:A. fitness and modify system file information;B., external audit information within the system;C. quality of service information, such as failed services, rework, corrective and preventive actions and other information;D. environmental management information, such as solid waste, dust, noise and effluent emissions information;E. occupational health and safety information, such as ligation, touching, pulling, twisting, squeezing, pressing, smashed, falling, objects to combat, electrocution, employee sickness, work accidents and other information;F. other information.4.1.2 external exchange of information including:A. communication with customers;B. communication between relevant parties;C. other information.4.2 content of the exchange of information4.2.1 internal Exchange of information content:

ผลลัพธ์ (อังกฤษ) 2:

4.1.1 internal communication include:
A. System files suitability and modify demand information;
B. System operation within the external audit information;
C. Quality of service information, such as substandard service, rework, corrective and preventive measures and other information;
. d environmental management information, such as noise, solid waste, dust, sewage and other information;
. E occupational health and safety management information, such as bar, touch, pull, twist, squeeze, pressure drop, falls from a height, against objects, electric shock, staff illness, accidents and other information;
F.. other information.
4.1.2 external information exchange include:
A. Mutual communication between customers;
B. Communicate with each other and between related parties;
C. Other information.
4.2 content information exchange
4.2.1 internal communication is the main content: